1. Introduction
ARTISTE HUB LTD (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, engage our services, or otherwise interact with us.
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us
- Name
- Company name (if applicable)
- Email address
- Telephone number
- Postal address
- Event or project details
- Any information provided through contact forms or enquiries
Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited on our website
- Date and time of access
3. How We Use Your Information
We use your personal data for the following purposes:
- To respond to enquiries and provide quotations
- To deliver our Operation of Arts Facilities services
- To provide Support Activities to Performing Arts
- To manage contracts and service agreements
- To process payments and invoicing
- To improve our website and services
- To comply with legal obligations
We will only process your data where we have a lawful basis to do so, including contractual necessity, legitimate interests, legal obligations, or your consent.
4. Data Sharing
We do not sell or rent your personal data.
We may share your information with:
- Professional advisers (e.g. accountants, legal advisers)
- Technical service providers (e.g. IT hosting providers)
- Event partners where necessary for service delivery
- Regulatory authorities if legally required
All third parties are required to respect the security of your personal data.
5. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting or reporting requirements.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data (where applicable)
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time (where processing is based on consent)
- Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us using the details provided above.
8. Cookies
Our website may use cookies to enhance user experience and analyse website traffic.
You can control or disable cookies through your browser settings. For further information, please refer to our Cookie Policy (if applicable).
9. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Email: info@artiste-hub.co.uk